Technical Support

Maintenance and support

With extensive experience in web support and maintenance across multiple platforms and technologies, we provide proactive guidance, regular updates, and continuous monitoring to keep your website secure, reliable, and high-performing—all while ensuring cost-effective and timely service.

We provide expert web support and maintenance with two service levels: £120/hr for advanced coding and emergency security or under attack, and £19/hr for updates to existing Hallmark Logic–hosted websites. Our expertise spans API development, PHP, React, JavaScript, Python, Ansible, GraphQL, REST APIs, and more. Services include integrating APIs with CRMs, analytics, logistics, and customer engagement tools, as well as implementing secure payment solutions such as Apple Pay, Google Pay, PayPal, Stripe, and micro-payments. We also specialise in developing web applications that integrate seamlessly with third-party platforms for identity verification, reporting, and automation—ensuring your digital products remain secure, scalable, and future-ready.

Pricing

Choose a plan that fits — upgrade anytime. All plans include website ownership and 1-2-1 training.

Starter
£ 399
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Core features, support & extras vary by plan — see comparison below.
Power
£ 497
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Core features, support & extras vary by plan — see comparison below.
Pro
Flash Sale
£ 899
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Core features, support & extras vary by plan — see comparison below.
Custom Build
Bespoke
— Quote
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Custom web development tailored to your requirements: API integrations, logistics integrations, and connections to complex or legacy systems. Quoted based on scope — we undertake complex integrations and full custom builds.
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FeatureStarterPowerPro
Free Logo Design We'll create 3 logo concepts; one revision round on your favourite. — Included Included
Pages Example: Home, About, Services, Contact, Privacy = 5 pages. Up to 4 Up to 8 9+
Blog Post easily to your integrated blog. Included Included Included
Unique Design Bespoke design to maximise conversions. Included Included Included
Search Engine Friendly Yoast SEO with meta titles & descriptions. Included Included Included
Built on WordPress Market leader powering 40%+ of the web. Included Included Included
Custom Functionality Bookings, job boards, directories, etc. — — Included
Free Domain Name 1 year registration (subject to availability). Included Included Included
1-2-1 Training Personal training to get the most from your site. Included Included Included
Hosting Included Included Included
Website Ownership Standalone software—full ownership of files. Included Included Included
3 Months Free Hosting Usually £22.99 a month! Included — Included
1 Year Free SSL certificate HTTPS padlock for trust. — Included Included
Website Storage Space for media & documents. 3 GB 10 GB 25 GB+
Support comparisonStarterPowerPro
Video Tutorials Included Included Included
24/7 UK-Based Support Included Included Included
Additional features comparisonStarterPowerPro
Social Media Logo Files — Included Included
Google Analytics Connect Connect Connect

Custom Build — Integrations

Custom web development tailored to your requirements: API integrations, logistics integrations, and connections to complex or legacy systems. Quoted based on scope — we undertake complex integrations and full custom builds.
  • • API integrations (REST, GraphQL, SOAP).
  • • Logistics / fulfilment (WMS/TMS/3PL, carrier APIs).
  • • Connect with complex or legacy systems (ETL, message queues, webhooks).
  • • Quoted based on requirements and scope.